FAQ

Frequently Asked Questions

1. How much will my it cost me to have you do a painting: This is my number one question. While I have Standard prices published on this website under the Pricing and Commissions Tab found on the top of the page or here Pricing and Commissions, prices may vary according to the subject, type of painting, special requests and other variables.

2. Will my work be sold on other products?
While I do retain the rights to my work, for an extra fee, I will be happy to do an exclusive piece for an extra fee upon written agreement.

3. Do I have to pay for shipping charges?
Yes and no. I will pay for standard shipping within the Continental USA. Priority and/or special shipping will be charged to the buyer. Shipping outside of the Continental USA will be charged to the buyer. Charges are according to the size and weight of the artwork. You may call me to discuss your desired piece and I will get an estimate to you.

4. Is there a warranty on the artwork?
You may return any undamaged art, at your expense within 15 days of the shipping date. Shipping insurance is provided with all shipments. If artwork arrives damaged, it may be repaired or may need to be re-created. Please contact the artist immediately regarding any damages.

5. How do I care for my artwork?
Caring for your painting is pretty easy. It has a varnish on it that will help protect it from dust, dirt, sun damage and elements. However, do try to avoid direct exposure to sunlight.

  • Dust your painting as needed with a soft dry cloth.
  • Never use cleaners, furniture polish or any other chemicals on your painting.
    Your painting will take 6 months to 1 year to dry. There are debates that it could take longer, but this is the standard amount of time, so let your painting breathe.
  • Do not cover in plastic.
    If you will be moving or need to store your painting, Loosely cover the painting with release paper. Glassine or wax paper is okay if you are not in a warm, humid climate. Wrap with bubble wrap and store in a box marked fragile.
  • Do not pile heavy objects on top.
    Avoid direct sunlight that can cause cracking and fading.
  • If your original painting is damaged by smoke, fire, or water, it could be restored. See a professional art restoration company for an evaluation.
  • Protect your painting from water. If it should come in contact with water, dry immediately with a soft dry cloth.

6. Is your site secure?

Yes, I have a Comodo SSL certificate which will protect  your personal information during  your purchase. As with any purchase, your browser should say HTTPS (The “S” means secure) on your checkout page. Please verify you see this before checking out. comodo_secure_100x85_transp

 

If you have further questions, please feel free to contact me

Phone: 770-286-1155

e-mail admin@TinasFineArts.com